Data Privacy Notice

The Norfolk Olive Tree Company Ltd

Data Privacy Notice

1: Your personal data- what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be made by the information alone or in conjunction with any other information in the data controllers possession or likely to come into such possesion. From May 2018, the processing of personal data is governed by the General Data Protection Regulations (GDPR).

2: Who we are

The Norfolk Olive Tree Company Ltd is the data controller. This means we are responsible for how your personal data is processed and for what purposes.

3: How do we process your personal data?

We comply with our obligation under the GDPR by keeping personal data up to date, by not collecting or retaining excessive amounts of data, by protecting your data from loss, misuse, unauthorised access and disclosure and by ensuring the appropriate technical measures are in place to protect personal data.

The Norfolk Olive Tree Company use your personal data for the following purposes:

  • To fulfil orders of products you have purchased from our website so we can dispatch to correct postal address.
  • To keep you posted on a monthly basis of what’s new in our shop, online and seasonal gardening tips.

4: What is the legal basis for processing your personal data?

The GDPR states that explicit consent of the data subject is required so that The Norfolk Olive Tree Company Ltd can keep its customers informed of news, events, tips and special offers.

5: Sharing your personal data

Personal data will be treated as strictly confidential. The Norfolk Olive Tree Company Ltd will never share with third parties without your consent.

6: How long do we keep your personal data?

The Norfolk Olive Tree Company keeps personal data indefinitely until requested to remove data by yourself.

7: Your rights and your personal data

Unless subject to an exemption under the GDPR you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data information which the Norfolk Olive Tree Company Ltd holds about you
  • The right to request your personal data is erased where it is no longer necessary for The Norfolk Olive Tree Company Ltd to retain such data.
  • The right to lodge a complaint with the Information Commissioner’s Office.

8: Further processing

If The Norfolk Olive Tree Company wishes to use your personal data for a new purpose, not covered by this data protection notice, then we will provide members with new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

9: Contact details

To exercise all relevant rights, queries or complaints, in the first instance please contact Antonia Smith director of The Norfolk Olive Tree Company 61-63 Riverside Road, Norwich, NR1 1SR. Or email [email protected].

Customers can also contact the Information Commisiomer’s Office on 0303 123 1113 or via email, or at The Information Commisioners Offic, Wycliffe House, Water Lane,Wilmslow, Cheshire, SK9 5AF.

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